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Replace tags
Updated over a year ago

In the event that your tags break, you can replace them directly through the application. Simply follow these steps:


Step 1 - Find the old hive ID

The hive ID can be found on the old tag or by looking at the 7 numbers on the hive page.

❗If you have nectar old tags, your hive ID might contain only 5 numbers.

Step 2 - On the navigation, select the setting icon

Step 3 - Select Replace hive tag

Step 4 - Choose a scanning method

For efficient tag entry, use QR codes or NFC. Reserve ID entry as a backup option only when the tag is damaged and cannot be scanned by the app.

ℹ️ It's worth noting that you can switch between QR, NFC, and ID tag entry methods at any time during the session without losing any progress.

Step 5 - Scan the old tag

When a valid old tag ID is scanned, a green checkmark will appear in the progress bar.

Step 6 - Scan the new tag

After scanning the old tag, scan the new tag.

Step 7 - Repeat

If you need to replace multiple tags, you can continue the process by scanning old tags and their corresponding new tags in the same session.

Step 8 - Submit

After the task is finished, affix the new hive tag or label to the hive using a stapler and recycle the old tag.


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